The Exeter - Section 2.1
Data Model Specification
The data model behind each member servicing task. The metrics that are measured and the ambition for each task.
Illustrative Data - Not Real Values
Source
Task and complaint categories from Section 2.0 - Member Servicing Tasks &
Complaint Categories
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Total Tasks
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Task Groups
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Metrics Captured
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Data Coverage
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Ambitions Defined
Metric Coverage Across All Tasks
Group
Demand
Search
Showing -- of -- tasks
| Task Name | Group | System | Demand | Coverage | Complaints | SLA |
|---|